Below are some frequently asked questions we get a lot here at MorganPaintsStuff!
Q- Are you taking custom orders or commissions?
Yes, I'm taking limited commissions for abstract paintings! Available in the US only. Please see "commission request" page for more information.
Q- How long will it take to receive my MorganPaintsStuff painting?
There are only two employees at MorganPaintsStuff, myself included, so shipping can take a little longer than usual. We try our best to ensure you have your package no later than 2 weeks after you ordered it. If there is an issue on our end that we foresee prolonging shipping times, we will let you know, and as always if you have questions please email us at MorganPaintsStuff@gmail.com.
Q- Oh no! My painting was damaged during shipping! What do I do?
No worries! It happens. The postal service isn't always so gentle with our packages. Just shoot me an email at MorganPaintsStuff@gmail.com with pictures of the damage and we will get it sorted out.
Q- Do you offer a payment plan?
My shop offers ShopPay, which allows customers to pay in 4 bi-monthly installments*! Here's how it works:
- Add items to your cart.
- Check out with Shop Pay.
- Choose the option to pay in installments.
Your first payment is due at checkout. The remaining payments are automatically charged to your card saved on Shop Pay based on the payment plan you chose. Don't worry, you'll get an email reminder before each payment to remind you.
Q- I bought the wrong item. Do you accept returns?
Unfortunately, we do not accept returns on paintings that do not have damage. Make sure you are extra careful and read all the details about sizing when selecting your painting or print! Email MorganPaintsStuff@gmail.com for any further concerns.
Q- How much are shipping costs?
Shipping prices vary depending on your location and the size of the package. Once the item is in your cart, you can see the shipping price included in your total. Canvas paintings already have shipping costs added into the price of the piece.
Q- Do you ship internationally?
MorganPaintsStuff is proud to have customers all over the world! We ship paintings sizes 9 in x12 in through 18 in x 24 in internationally. At this time, we do not ship paintings over the size 18 in x 24 in to countries outside of the United States.